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Expedited Service & Free Shipping

All of our items are in stock and ready to be shipped. Our dedicated team of experienced monogrammers with over 30 years of combined experience, works around the clock to fulfill your order in an expedited manner. In other words, we ship quickly and free of charge so you don't have to wait or pay for shipping. Yes, you're welcome.

Our Amazon Success As Top Seller

Legions of satisfied customers have left over a thousand 5-Star ratings and glaring reviews at our Amazon store, so we let them speak for themselves. Feel completely confident to order yours now as we proudly stand behind our product. We offer MONEY BACK GUARANTEE if you are not 100% satisfied with your purchase.

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1. How Can I Track My Order?

Once the Order is shipped, A Confirmations email is sent with tracking information so you can follow your order as it makes its way to your location. Make sure you double check when entering your email address so we can notify you correctly!

2. How Long Does It Take For Personalized Items To Ship?

All personalized items and accessories are made to order at the time of purchase. Because of this customization, personalized pieces ship in 3 4 days. If you need to expedite it, please email us and we will embroider it faster.

3. I'm Local! Can I Pick Up My Order?

Yes, you can pick up your order. We are in South Florida. Our address is: 8544 NW 93rd Street, Medley, Florida. We are very close to Doral area.

4. When Will My Order Arrive?

The time it takes for your order to arrive will depend on your location and shipping method. Shipping times are only estimates and exclude holidays, weekends and unforeseen postal delays. Once an order is shipped, we are unable to expedite it. Canada: 2-5 business days United States: 4-6 business days International: 5-10 business days. For More information about our shipping policies. You can call us at 1-800-0000-0090.

5. Where Do You Ship From?

All orders are shipped from our Miami, FL warehouse. Zip code 33166.

6. How Can I Create An Account?

You can create an account with us. You can also create an account during the checkout process. We recommend creating an account so you can view your order history and save your information for quick and easy checkout in the future. If you forgot your password or you are having trouble to retrieve your account, we can help you to reset your password.

7. How Can I Return An Item?

You can return qualifying item(s) for a refund, exchange or credit within 15 days of the date received. But if you do, you can simply call our Customer Service Department at 1-305-330-4408 or via email at email us at sales@towel.com to request a Return Authorization Number (RAN). One of our customer service representatives will guide you through the process.

8. How do you care for the Waffle Terry robes to keep them soft and nice?

With the robes being 100% cotton, it is best to launder them with a warm water and warm rinse. Softener is ok to use if you are not using the terry material interior as a drying cloth. Softener takes away the terry's ability to absorb water. We do not recommend using softener on our towels.

Then dry these robes in one of two ways. When the weather is nice, air drying them outside is a wonderful and fresh way to keep them like new. When dry from the outdoors, bring them in and fluff them up in the dryer to bring out their softness. In the winter time, dry the robes on light dry in the dryer. These robes are 100% cotton and care is needed to keep them from shrinkage.

9. What is the weight specification of the terry cloth bath robes?

While standard robes are woven at 400 grams per square meter, our Terry robes outweigh that mark with an astonishing 500 grams per square meter and a two ply construction of fine Turkish cotton known for superior absorbency and a premium plush, crafted texture worthy of a platinum standard.

10. Could you please tell me why the Turkish towels are so special? What is the difference with the Turkish towel compared to a cotton towel?

The Turkish towel is known in history as plush comfortable towel used as an expression of hospitality to welcome guests in the home. Turkishtowels.com wanted the highest quality of products for our customers. Therefore, we selected a towel made in Turkey where towel production is a great industry making Turkey one of the three top suppliers in the world. Here is where quality counts.

The other important feature of a Turkish towel is the cotton. Many towels are claimed to be cotton yet are really just terry cloth. Our towels are 100% Egyptian cotton or a blend of 100% Long Staple Fine Cotton. The Egyptian cotton is regarded as the cream of the global crop with the longest staple of any type of cotton - 1 - 1/2 inches or longer. Although originally from Egypt, Cotton is also produced in other countries, but still complies with the original Egyptian standards. Considered the finest cotton in the world, it is soft, silky, strong and less likely to pull or lint.

So, what makes a Turkish towel special? The simple answers are two - made in Turkey (quality) and the finest of all cottons (soft, absorbent, and wonderful to feel).

11. Are all products made in Turkey ?

Not all products are from Turkey. We carry products that are Made in Turkey, Made in Portugal, Made in India and Made in China. We work with the best mills in the world and you can be sure that all products are the highest quality. On the product page you can see where the product is manufactured.

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